Refund policy

Return and refund policy

No returns

Best Coast Medz does not accept returns of flower or concentrates, whether opened or unopened. Please check your product selection, package size, and order details before purchasing.

Damaged, incorrect, or missing orders

If your order arrives damaged, contains an incorrect item, or has a missing item, please contact bestcoastmidge@proton.me with your order number and a description of the issue. Include photos of the product and packaging where applicable. If your shipment has not arrived, contact us with your order number so we can review the issue.

Please do not send products back without contacting us. Reporting an order issue does not automatically guarantee a refund or replacement; we will review the details and communicate the next steps.

Your rights

This policy does not limit any rights or remedies you may have under applicable law.